Policy

To protect our customers, we do not accept any safety equipment for return or exchange except for warranty issues. (This includes quickdraws, protection, slings, carabiners, belay devices, skis, ski bindings, helmets, and other technical or safety gear) – The sale is final.

Any exchange must be authorized by JF Outdoors Team, before you send the item back to us and must be returned within 15 days of purchase. If the exchange is due to an error by the JF Outdoors Team, the customer will not be responsible for the shipping costs of the exchange. Any item considered for exchange must be unused and in perfect condition in original packaging.

In order to avoid any unnecessary re-packaging fees, reuse the original shipping box or use a new shipping box. Do not use the product box to return items.

We ship with FedEx, UPS, and USPS service across the Continental United States. For Alaska, Hawaii, and international shipping, please contact us for a more accurate shipping quote, as these shipping prices may differ from our standard rates.

Typically shipping and processing anywhere in the Continental United States takes approximately 5-10 business days.

We offer Free Shipping on all Skis, as well as for all total orders over $75 within the Continental United States.